Shipping policy

At Sundew Naturals, we are committed to making your shopping experience simple, transparent, and reliable. Please review our shipping policy below.

Order Processing Time

Orders are typically processed and shipped within 2 business days of purchase.

For customers choosing local pickup, orders are usually ready within 2 business days. You will be notified when your order is ready for pickup.

Shipping Rates

• Free shipping on all orders over $110 (CAD) before tax.

• A flat-rate shipping fee of $20 (CAD) applies to orders under $110 (CAD) before tax.

Shipping fees are calculated automatically at checkout.

Local Pickup – Medicine Hat

We are happy to offer free local pickup for customers in Medicine Hat, Alberta.

Pickup Location:
Greentree Wellness Center
423 7 St SW
Medicine Hat, AB T1A 4K4

There is no minimum purchase required for local pickup.

Once your order is ready, you will receive an email with pickup instructions.

Shipping Area

At this time, we ship within Canada.

Delivery Timeframes

Delivery times vary depending on your location and the carrier, but most orders arrive within standard carrier timelines after shipment.

Please note that delivery times may be affected by carrier delays, weather, or holidays, which are beyond our control.

Questions

If you have any questions about shipping or local pickup, please contact us through our website and we’ll be happy to help.

Thank you for supporting Sundew Naturals 🌿